Guaranteed to Instantly Double Your Facility's Last Month's Google Reviews Within 60 Days of Launch!*

WE HELP FITNESS FACILITIES:

  • See a 360° view of the member experience
  • Discover, resolve and respond to member issues in Real Time
  • Significantly increase CST, CSAT and NPS scores
  • Skyrocket positive online reviews
  • Dramatically decrease negative reviews
  • Manage and auto-respond to online reviews

By scanning one of the Smart QR codes strategically placed in your facility or clicking on the link sent post-visit, members can send actionable Feedback that enables management to respond and react.

Copy of (shared) RTF Brochure - Fitness Industry

Real Time Feedback gives you a 360° view of the member experience with your facility.

(shared) RTF Brochure - Fitness Industry
Copy of (shared) RTF Brochure - Fitness Industry (2)

On Site

Learn about issues in your facility from members and employees by using strategically placed Smart QR codes

Copy of (shared) RTF Brochure - Fitness Industry (4)

Post Workout

Members receive a rating request text message immediately upon finishing their workout or class.

Reviews

 

Public Review Management

Manage and respond to your facility's online public reviews such as Google, Yelp, Facebook and others all in one platform.

1
ON SITE

Find Out About Issues WHILE Members are Still in Your Facility

Members can alert you about issues by simply scanning QR codes strategically placed throughout your facility.

fitfactory window-graphics-door

Scan or Click Here to Test How It Works

Copy of (shared) RTF Brochure - Fitness Industry (5)

Members Scan Code to Submit Feedback.

Copy of (shared) RTF Brochure - Fitness Industry

Management Receives & Responds in Real Time.

ChatGPT integration generates a well-written, editable response to every Feedback.

2
POST WORKOUT

Auto Pilot Rating Request

Send members a rating request text message and/or email
as soon as they finish a workout or class. 

Copy of (shared) RTF Brochure - Fitness Industry (7)

Once members leave your facility they immediately receive a rating request text message or email.

Copy of (shared) RTF Brochure - Fitness Industry (6)

5-star ratings are taken directly to a Google review page for your business.

Copy of (shared) RTF Brochure - Fitness Industry (8)

1-4 star ratings ask the member to provide details as to why they did not have a 5-star experience.

3
PUBLIC REVIEW MANAGEMENT

Real Time Reviews

View and respond to public online reviews posted on Google, Yelp, Facebook, etc. All in one platform!

ChatGTP integration provides sophisticated AI responses to any review, so you can reply to all your reviews in seconds!

Reviews
Copy of (shared) RTF Brochure - Fitness Industry (9)
REPUTATION SCORECARD

Understand your facility's online reputation and compare it to your competitors.

scorecardtransparent-1

Easily create a multi-link page with relevant fitness facility information.

Copy of RTF Brochure - Generic (Shared)-4

SCAN or CLICK to Preview an Example

Copy of (shared) RTF Brochure - Fitness Industry (3)

Smart QR Code Marketing Examples

We create custom Smart QR codes that will inform your team exactly which room/location that Feedback was sent from.

BROCHURE

Download Our Brochure

Learn more about how Real Time Feedback can help your property. See a 360° view of the member experience, and mitigate risk by discovering and resolving issues quickly.

DOWNLOAD NOW

Key Benefits

Does your current member experience management platform do ALL of this?

code
SMART QR CODES
Members simply scan the QR codes strategically placed around your property. Does NOT require an app download.
portal
ENTERPRISE PORTAL
Enterprise view allows managers of multiple properties  to see and compare all of their buildings' performances.
AI
AI-POWERED
AI-powered member sentiment analysis lets you quickly gauge your member's sentiment when they submit feedback.
departments
DEPARTMENTS
Create departments such as Maintenance, Accounting, etc. so designated employees only receive certain Feedbacks.
devices
MOBILE & WEB APPS
Easily manage and respond to Feedbacks from both a mobile app or desktop web portal.
ratings
RATING REQUESTS
Send members a simple rating request. 5 stars goes to public review sites, and 1-4 stars generate private internal Feedbacks.
alerts
CUSTOM ALERTS
Custom alert settings can be set up to ensure Feedbacks do not go unresponded to.
feedback
CUSTOMER MEDIA
Members can include photos and videos with their Feedback.

Features

 
REAL TIME REVIEWS
Easily monitor and respond to all online public reviews from one aggregate portal. Positive reviews can automatically receive one of several canned responses.
MULTI LINK CODES
Create QR codes that will direct members to a custom landing page with a variety of links that you can create.
EMPLOYEE FEEDBACK
By simply adding #EMP to the Feedback, employees can easily submit Feedbacks to management from anywhere.
CREATE INTERNAL INCIDENTS
Staff and members can report internal incidents that are immediately delegated to the department selected.
LOST & FOUND MODULE
Employees can easily log and track found items in the management portal.
QUICK RECRUIT
Includes QR codes to display on site that list the positions you are hiring for while capturing applicant contact information.
TRIGGER CODES
Create QR codes that pre-populate messages, instantly sent to management with a single tap.
RESPOND WITH VIDEO
Respond to Feedbacks with a custom or pre-recorded video message addressing/thanking members for their Feedback.
MASKED CALLING
Call members from your personal cell phone without fear of exposing your personal cell phone number.
INTEGRATION WITH CHAT GPT
Recommends responses based on Feedback submitted for faster engagement.

Why Fitness Facilities Need Real Time Feedback

Fitness facilities need Real Time Feedback because you can get Real Time updates on your member's satisfaction, conditions of machines, and facility. For instance, if a member finds the treadmill is not functioning correctly, they can report it quickly and continue their workout on another machine without interruption. This enhances safety and ensures that members are well taken care of!

After their workout, members will receive a personal text from your team inquiring about their experience at your facility. Real Time Feedback allows you to take care of situations quickly and respond immediately. Real Time Feedback will reduce negative reviews and keep loyal members. With Real Time Feedback your fitness facilities will continue to be in prime condition with satisfied members.

Real Time Feedback provides Fitness Facilities with data analysis to enable high performance, implement more effective strategies, & gain a competitive edge in the market.

CALL FOR PRICING

(888) 294-1411

WHY SIGN UP TO REAL TIME FEEDBACK:

qr-code
  • Instantly enhance member interactions
  • Boost positive online reviews
  • Month-to-month contract with no long-term commitment
  • Platform is completely customizable
  • Daily/weekly/monthly reporting
  • Extremely affordable

Contact Us