Let your parks and facilities visitors be your eyes and ears. 

WE HELP PARKS & REC FACILITIES:

  • See a 360° view of the visitor experience
  • Discover, resolve and respond to visitor issues in real time
  • Increase positive and decrease negative reviews
  • Manage and auto-respond to online reviews
  • Mitigate risk and reduce repair costs with early detection

By scanning one of the Smart QR codes strategically placed in your parks, trails and any facilities, visitors can send actionable Feedback that enables management to respond and react to issues in real time.

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Real Time Feedback gives you a 360° view of the visitor experience with your parks, trails and facilities.

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On Site

Learn about issues from visitors and employees by using strategically placed Smart QR codes.

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Post Activity

You can send visitors at your facilities a rating request text message if you have their information.

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Public Review Management

Manage and respond to your online public reviews such as Google, Yelp, Facebook and others all in one platform.

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ON SITE

Find out about issues from visitors and employees while they are at the parks, trails and facilities.

Visitors and employees can alert you about issues by simply scanning Smart QR codes strategically placed anywhere you want to receive Feedback.

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Scan or Click Here to Test How It Works

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Visitors Scan Code to Submit Feedback.

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Management Receives & Responds in Real Time.

ChatGPT integration generates a well-written, editable response to every Feedback.

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POST ACTIVITY

Auto Pilot Rating Request

Send visitors a rating request text message and/or email. 5-star ratings generate 5-star online reviews while non 5-star ratings generate feedback.

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Once visitors leave your facility they immediately receive a rating request text message or email.

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5-star ratings are taken directly to a Google review page for your business.

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1-4 star ratings ask the visitor to provide details as to why they did not have a 5-star experience.

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PUBLIC REVIEW MANAGEMENT

Real Time Reviews

View and respond to public online reviews posted on Google, Yelp, Facebook, etc. All in one platform!

ChatGTP integration provides sophisticated AI responses to any review, so you can reply to all your reviews in seconds!

Reviews
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REPUTATION SCORECARD

Understand your facility's online reputation and compare it to your competitors.

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Easily create a multi-link page with relevant parks, trails, and facility information.

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SCAN or CLICK to Preview an Example

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REAL TIME FEEDBACK

Now Integrated With:

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Let AI do the heavy lifting.

In our continuing effort to keep Real Time Feedback a game-changer for your business, we are happy to announce our most important update yet: the integration of artificial intelligence.

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NEW FEATURE

Customizable Employee Info Guide:

Real Time Feedback allows your employees to access vital facility details by scanning a custom QR code on their security badges. The QR code redirects them to a dynamic multi-link page, offering comprehensive information about the facility they need.

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Smart QR Code Marketing Examples

We create custom Smart QR codes that will inform your team exactly which location that Feedback was sent from.

BROCHURE

Download Our Brochure

Learn more about how Real Time Feedback can help your facility. See a 360° view of the visitor experience, and mitigate risk by discovering and resolving issues quickly.

DOWNLOAD NOW

Key Benefits

Does your current visitor experience management platform do ALL of this?

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SMART QR CODES
Vistors simply scan the QR codes strategically placed around your facilities. Does NOT require an app download.
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ENTERPRISE PORTAL
Enterprise view allows groups to see and compare all of their facilities' performances.
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AI-POWERED
AI-powered visitor sentiment analysis lets you quickly gauge your visitor's sentiment when they submit feedback.
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DEPARTMENTS
Create departments such as Maintenance, Accounting, etc. so designated employees only receive certain Feedbacks.
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MOBILE & WEB APPS
Easily manage and respond to Feedbacks from both a mobile app or desktop web portal.
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RATING REQUESTS
Send visitors a simple rating request. 5 stars goes to public review sites, and 1-4 stars generate private internal Feedbacks.
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CUSTOM ALERTS
Custom alert settings can be set up to ensure Feedbacks do not go unresponded to.
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VISITOR MEDIA
Visitors can include photos and videos with their Feedback.

Features

 
REAL TIME REVIEWS
Easily monitor and respond to all online public reviews from one aggregate portal. Positive reviews can automatically receive one of several canned responses.
MULTI LINK CODES
Create QR codes that will direct visitors to a custom landing page with a variety of links that you can create.
EMPLOYEE FEEDBACK
By simply adding #EMP to the Feedback, employees can easily submit Feedbacks to management from anywhere.
CREATE INTERNAL INCIDENTS
Staff and visitors can report internal incidents that are immediately delegated to the department selected.
LOST & FOUND MODULE
Employees can easily log and track found items in the management portal.
QUICK RECRUIT
Includes QR codes to display on site that list the positions you are hiring for while capturing applicant contact information.
TRIGGER CODES
Create QR codes that pre-populate messages, instantly sent to management with a single tap.
RESPOND WITH VIDEO
Respond to Feedbacks with a custom or pre-recorded video message addressing/thanking visitors for their Feedback.
MASKED CALLING
Call visitors from your personal cell phone without fear of exposing your personal cell phone number.
INTEGRATION WITH CHAT GPT
Recommends responses based on Feedback submitted for faster engagement.

Why Parks & Rec Facilities Need Real Time Feedback

Real Time Feedback allows visitors and management to seamlessly communicate & address issues as they happen. Managers are now able to resolve issues & be proactive in problem-solving, while keeping visitors satisfied. Parks & Rec facility managers can actively seek & act upon Real Time Feedback to demonstrate their commitment to their visitors.

Visitors in your facilities can receive a post-visit text or email asking to rate their experience. Real Time Feedback allows you to take care of situations quickly and respond immediately, reducing negative experiences.

CALL FOR PRICING

(888) 294-1411

WHY SIGN UP TO REAL TIME FEEDBACK:

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  • Instantly enhance visitor interactions
  • Boost positive online reviews
  • Month-to-month contract with no long-term commitment
  • Platform is completely customizable
  • Daily/weekly/monthly reporting
  • Extremely affordable

Contact Us